1. Tap your plastic SmarTrip to a Fare Vending Machine at any Metrorail station. We have six (of the $10 reloadable) SmarTrip cards, each with a few dollars remaining. SmarTrip ® cards must have a history of use and a positive personal balance in order to load benefits in a timely manner. • The Virtual SmarTrip Card & SmartBenefits • Virtual SmarTrip Eligibility Requirements • What Your SmartBenefits Participants See • Apple Wallet • The New SmarTrip App • SmarTrip App: Using the Transit Pass Benefit • How Do Riders Create A Virtual Card? Washington Metropolitan Area Transit Authority: Fares. I am now planning to return to DC and when I went to add funds to the card, my online account indicated the balance was zero. After your transit benefit has been loaded onto your SmarTrip card at the Passes/Farecards machine, it will not Answer 1 of 7: Hello - My family just returned from a fabulous visit in DC. Anywhere SmarTrip® is accepted! We have six (of the $10 reloadable) SmarTrip cards, each with a few dollars remaining. 202.637.7000, TTY Push the “Check Value” button on the Passes/Farecard machine. If you touch your SmarTrip to the target before pushing the "Check Value" button, the cost of a trip will be deducted from your card. SmarTrip® Website. How Do I Buy A Pass Product? You can check your SMART Money account's available balance through your SIM Menu. Metro for the first time ever is allowing customers to use their iPhone instead of a Smartrip card to get on trains and buses. Previously, riders using a SmarTrip card were allowed to complete certain trips even though there were insufficient funds on their SmarTrip card to pay the fare. When you add funds to your SmarTrip card online or automatically, the funds don’t appear in your Smartrip account immediately because your balance is actually stored encrypted on the card rather than on a computer. $250 balance plus $50 equals $300). Select one at a time and hit "Report Cards as Lost, Stolen Damaged or Malfunctioning" You'll have an option for transferring the balance to another card. When you use your SmarTrip card, you can transfer for free and receive unlimited rides between Metrobuses during a two-hour period.Transferring between Metrobus and Metrorail gives you a $.50 discount on your ride when using a SmarTrip card.. 2. Balance Protection if your plastic card is lost or stolen In addition to Metro trains, buses, and garages, SmarTrip is also accepted on ART, DASH, Fairfax Connector, Cue, RideON, TheBus, DC Circulator, Loudon Country Transit, and Potomac and Rappahannock Transit/PRTC Both SmarTrip ® and CharmCard ® work on Metrorail, Metrobus and all Washington regional bus systems including ART, CUE, DASH, DC Circulator, Fairfax Connector, PRTC OmniRide, Ride On and TheBus; and Baltimore Metro Subway, Local Bus and Light Rail. Create an account.Manage your account on your mobile device. Metro's SmarTrip® card is a plastic, rechargeable card used to pay Metrorail and local bus system fares, including Fairfax Connector and RIBS buses. Enter your 6-digit W-PIN. However, the live balance of your card is available if you're checking it at an InfoCentre, Retail Sales Outlet, when tagging on or off, or using an add value machine. SmarTrip cards are also available at Giant Food stores, commuter stores, college campuses and the Metro sales office at Metro Center. Because the card has a radio-frequency identification(RFID) chip inside, it needs not be touched directly to the target, just held near it; thus the card can be scanned while still inside a wallet or purse passed over the target, affording some speed and convenience over the paper farecard… Answer 1 of 7: Hello - My family just returned from a fabulous visit in DC. 2401 Virginia Avenue, NW. Later in the month when the balance on your SmarTrip card is lower due to use, you can claim the rest of your transit benefit (SmartBenefits), but you must do so by the last day of the month. Transaction fee is P2.50/inquiry. I purchased a SmarTrip card at the time and when I left DC, there was a balance of about $12 on it. Select your "Main" one that you want to have all the money on. How much money is on my SmarTrip? Click on the card you use for SmartBenefits 3. I visited the DC area in October of 2014. Note that if we mail a new card to you (e.g., to replace a lost card), we automatically register the card on your behalf. These … Your current SmarTrip balance will be displayed on the screen. For the cards you want to transfer the remaining balance to your "Main" card. 1. According to the Potomac and Rappahannock Transport Commission, the SmarTrip card is a rechargeable card that will allow you to pay for travel on public transportation in Northern Virginia, Maryland and the District of Columbia. She received her Bachelor of Science in system dynamics from Worcester Polytechnic Institute. So, if you have a large balance on your card, and you really want that money back it’s worth a try. For example, a customer with $3 on their card who takes a rail trip valued at $3.25 would be permitted to exit the rail system leaving a negative $0.25 balance on the card. Log in to your account. Once you purchase your first card, you can register it online where you can add value, Auto Reload, view balance, and report it as lost or stolen. It is usable on both the Metrorail and Metrobus. To check the available balance on your SmarTrip card, push the CHECK VALUE button before you tap the card to the target. 202.637.1328, SMARTRIP CUSTOMER SUPPORT Both SmarTrip® and CharmCard® users may use these online card management features. Please send your in-kind metro card donation to the address below. icon She brings expertise in the areas of taxes, student loans and debt management to her writing. How to Get From the PDX Airport to the Amtrak Station, How to Print Boarding Passes for Southwest Airlines, How to Get to Rikers Island by Train & Bus in Queens, New York, How to Plan a Road Trip From Michigan to Virginia, How to Get to the Airport From Fenway by Public Transportation, How to Travel From Rome, Italy, to Livorno, Italy, How to Pay an Illinois Toll on the Internet, Commuter Train image by Jeffrey Zalesny from. A SmarTrip® card is a permanent, rechargeable card used to pay Metrorail and local bus system fares. Attn: Brenda Segal. Look at the fare gate while using your SmarTrip at any Metrorail station. Trip Hacks DC was founded by Rob, a … Free Transfers. How to Check the Online Balance of a SmarTrip Card Log on to the Washington Area Transit Authority website. Select Balance. Go to any Passes/Farecard machine. If the SmarTrip ® card is incorrect, input the correct card number and submit and update through CAPS for your information to be corrected. Adding funds online sends an instruction to the SmarTrip system to watch for your card. Press Ok. You will receive an SMS stating your balance details. It's plastic, like a credit card, and is embedded with a special computer chip that keeps track of the value of the card. Click on the Manage SmartBenefits (bottom right) to display your SmartBenefits Dashboard 4. WJLA is the local ABC affiliate for the greater Washington DC area. TRAVEL INFORMATION To check your card balance, you can: Login to your account. With an online account, it’s easy to view your card balance and usage history, manage associated cards, and register new cards. Call +1-888-SMARTRIP (+1-888-762-7874) (7AM to 8PM M-F). Login to your SmarTrip account 2. Use the Upcoming Transit Allocation section of the dashboard to make your allocation (bottom right) To learn more about the Transit Allocation process, click on the ? Account Creation Completed. Check the balance on your SmarTrip or add money to the balance at any Passes or Farecard machine in the public transportation system. 202.962.2121, TEXT: Kaylee Finn began writing professionally for various websites in 2009, primarily contributing articles covering topics in business personal finance. This website is best viewed using Internet Explorer 11, Edge, Chrome, Firefox, Safari and other newer browsers. (If you already have a SmarTrip® card, you can move it to Apple Wallet in seconds without adding a new card.) Go to Smart Menu. SmarTrip Regional Customer Service Center PO Box 220568 Chantilly, VA 20153. For more information, see this page. These can be found on buses or at a Metrorail station. WMATA’s plan to eliminate negative balances on fare cards will inconvenience low-income riders, students and faculty say. Touch the your SmarTrip pass to the target on the Farecard machine. - Add a new SmarTrip® card to Apple Wallet for a tap-and-go experience on Metro. In order to Register/Add a SmarTrip® or CharmCard® to your account you must log in to your account below, and click on "Add SmarTrip® Card". - Check your balance, add money, or set up Auto Reload. Any time you check your balance via My Account, the Transperth app, SMS or the InfoLine, your balance will be up to 24 hours (one day) behind. Miriam’s Kitchen. A SmarTrip card is a reusable card which can be used to pay fares on many DC area transportation Systems, including the city's subway system, Metro, MetroBus, DASH, Ride On, Fairfax Connector, ART, CUE, Loudoun County Transit, Omniride, TheBus, DC Circulator, Maryland Transit Administration Local Bus, and Light Rail.SmarTrip can also pay for parking at Metro parking lots. Your SmartBenefits must be loaded onto a card that matches your name as it appears on the SmartBenefits application. For example, a customer with $3 on their card who takes a rail trip valued at $3.25 would be permitted to exit the rail system leaving a negative $0.25 balance on the card. SmarTrip cards are 3⅜ by 2⅛ inches (85.7 mm × 54.0 mm), the same size as a credit card or driver's license. Starting Jan. 8, the Washington Metropolitan Area Transit Authority fare system will no longer permit riders to complete rides on the bus or subway with a negative balance on SmarTrip cards. Open Wallet on Apple Watch. We ask that you put a post-it note on the card indicating the card balance. Alternatively there are some charities in DC that will accept a SmarTrip card with a balance on it. MYMTPD (696873), CUSTOMER RELATIONS By donating your unneeded SmarTrip cards, you are helping DC get even closer to ending veteran and long-term homelessness. Select Smart Money. A lot of Metro riders often transfer between buses or from Metrorail to bus and vice versa. All CBP federal employees who: Utilize mass public transportation as their daily means of commuting to and from work; While it’s true most customers eventually load additional value to the SmarTrip card to resolve the negative balance, over the past 17 years, unresolved negative balances have added up to be nearly $25 million dollars . Select your Smart Money account. Your card balance will appear on the display screen. It is not permissible to load your SmartBenefits onto another person's SmarTrip card, doing so would be a direct violation of the SmartBenefits application disclaimer that may result in your removal from the program and legal action. For SmarTrip Mobile: Open the SmarTrip app or Apple Wallet on a mobile device. customer relations 202.637.1328 smartrip customer support 888.smartrip (m—f, 7 am—8 pm) 888.SMARTRIP (M—F, 7 AM—8 PM), Washington Metropolitan Area Transit Authority, Need assistance? They will use the balance to help the less fortunate. However, if you have an online account, we recommend that you also add the card to your account. Check the balance on your SmarTrip or add money to the balance at any Passes or Farecard machine in the public transportation system. 202.962.2033, TRANSIT POLICE - Pay for any rail or bus trip using your iPhone or Apple Watch. On the homepage you will see a navigation bar at the top. Go to any Passes/Farecard machine. 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